Account Manager (West Coast)

The role

You will manage revenue retention, renewals, and expansion for existing customers in the West Coast region. You will support farmer success through onboarding, training, and building long-term relationships.

What you will do

• Own retention, renewals and expansion targets of existing revenue in the region
• Ensure farmers extract full value from Halter
• Renew customer agreements and expand revenue of existing customers
• Support onboarding, training and implementation of the Halter system on farms
• Cultivate genuine and trustworthy relationships with farmers, teams, and families
• Partner with customers to establish business goals, timelines, priorities and metrics
• Provide prompt and effective communication and support to farmers and team members
• Represent the Halter brand and lead local discussion groups
• Act as the voice of the customer to product teams
• Provide technical and practical advice on reproduction, pasture and agronomy

Required qualifications

• 3-5 years of experience in relationship management/account management roles
• Experience in dairy farming or within the agriculture sector
• Strong business acumen
• Positive attitude and collaborative team player
• Ability to thrive in a dynamic, fast-paced working environment with a high degree of autonomy
• Hunger for success and personal growth

Nice to have

• Experience in dairy or the wider ag sector is a bonus

Benefits

• Southern Cross Health Insurance
• 6 months of fully paid parental leave for primary caregivers
• 4 weeks of fully paid secondary caregiver leave
• Other parental benefits
• Wellness leave
• Unlimited paid annual leave
• Personal growth fund

About the company

Halter enables farmers and graziers to run productive and sustainable operations. The company is backed by Tier 1 investors including Founders Fund and Bessemer Venture Partners.