Customer Enterprise Onboarding Specialist

The role

You will lead the rollout of Halter across large, complex multi-ranch operations. You will manage senior stakeholders, build deployment plans, and train users to embed technology into day-to-day operations.

What you will do

• Build and run multi-site rollout plans
• Manage senior stakeholder relationships
• Act as the single point of ownership through onboarding
• Lead training for all users across an enterprise account
• Work directly with managers and crew on ranch
• Navigate change management for enterprise adoption
• Partner with Sales, Support and Product
• Solve problems and adapt plans as conditions change
• Spot patterns to help optimise the deployment playbook
• Track signals to understand performance and inform key contacts

Required qualifications

• Significant experience owning senior customer relationships
• Track record with large, complex, multi-site or multi-stakeholder customers
• Credibility with senior stakeholders
• Experience leading complex rollouts or change programmes end-to-end
• Commercial judgment
• Practical, solutions-focused mindset
• Ability to work cross-functionally
• Clear, straightforward communication
• Willingness to travel and spend lots of time on ranch
• Genuine care for the people served and quality of work

Nice to have

• Agriculture or ranching experience, particularly with large-scale or corporate operations
• Experience in an enterprise-facing role at a startup or high-growth company
• Familiarity with Salesforce

Benefits

• Employee Stock Ownership Plan (ESOP)
• 401(k) with 100% match on the first 3% and 50% match on the next 2%
• Comprehensive health benefits including medical, dental, and vision
• Employee Assistance Program (EAP)
• 3 paid wellness days per year
• $750 USD per year personal growth fund
• Unlimited PTO
• 16 weeks paid parental leave for birthing parents
• 8 weeks paid parental leave for non-birthing parents
• Onboarding travel to New Zealand

About the company

Halter enables farmers and graziers to run productive and sustainable operations. The company is backed by Tier 1 investors including Founders Fund and Blackbird.