Senior Manager - Account Management (North Island)

The role

You will lead the account management team in the North Island to drive revenue retention, renewals, and expansion. You will design operating models, coach leaders, and collaborate across departments to improve the customer experience.

What you will do

• Own regional revenue retention, renewals, and expansion
• Design a consistent and repeatable account management operating model
• Lead, manage, and support Account Management Leads and Account Managers
• Hire, onboard, and grow the next generation of leaders
• Set strategy for renewals, planned upsells, and collar expansion
• Ensure farmers receive full value from the system
• Implement account health reporting and engagement standards
• Partner with Revenue Operations, Marketing, Support, Launch, and Product teams
• Provide training and development for the team
• Build relationships at industry and Halter events

Required qualifications

• Setting and managing targets, commissions and the other moving parts that keep an account management team firing
• Coaching, mentoring and developing account management teams
• Working with Customer Success team for handoffs, implementations and renewals
• Building the brand at industry and Halter events
• Problem solving and collaboration with other teams
• Sharing farmer feedback to shape product development
• Working to make the sales process faster, more efficient and more predictable

Benefits

• Personal growth fund

Before you apply

• Send a cover letter explaining why you are excited about the role and working at Halter
• Submit a CV

About the company

Halter is on a mission to enable farmers and graziers to run productive and sustainable operations. The company is backed by Tier 1 investors including Founders Fund and Blackbird.