Halter
Product Training Specialist, South America
Buenos Aires. Posted a month ago
The role
You will build and run training programs for customer-facing teams. You will create training content, run sessions, and assess competency regarding the Halter product.
What you will do
- Build and run the new starter training programme
- Own the seasonal training calendar
- Build training content including modules, assessments and tests
- Work with Product and Product Marketing ahead of releases
- Own the ongoing education for evolving products
- Work with Customer Enablement to address rancher needs
- Run competency assessments for new and existing team members
- Stay close to teams by sitting in on support calls and joining ranch visits
- Keep learning pathways current
- Use AI to improve training processes
Required qualifications
- Can hold a room and make things click
- Sharp on project management
- Detail-driven
- Strong cross-functional collaborator
- Can turn complex product workflows into training content in writing and in person
- Genuinely curious about how the product works
- AI-first mindset
- Comfortable on ranch and around livestock
- Genuine interest in ranching and agtech
- Get stuff done
Nice to have
- Experience working alongside Support, Onboarding, Customer Success, or field-based GTM teams
- Experience building training collateral, written guides, assessments, short videos, or visual explainers
- Familiarity with adult learning principles
- Comfort using data to spot where knowledge gaps are showing up
- Experience in or exposure to agtech, farming, or complex technical products
Benefits
- Salary, benefits and restricted stock units
- OSDE 410 plan, fully paid by Halter including dependents
- Comprehensive maternity cover, dental and vision
- Complementary therapies like acupuncture
- Up to 30 sessions per year of individual or group therapy
- Up to 15 sessions per family group for bonding therapy
- Annual US$750 personal growth fund
- 26 weeks of paid parental leave for primary caregivers
- 4 weeks of paid leave for the other parent
- Flexible return-to-work options
About the company
Halter enables farmers and graziers to run productive and sustainable operations using technology. The company is backed by Tier 1 investors including Founders Fund and Bessemer Venture Partners.