Customer Onboarding Specialist - AgTech / Tecnología Agrícola

The role

You will lead the rollout of Halter on new operations in South America. This includes training cattle and operators, solving field problems, and supporting producers during onboarding.

What you will do

• Own deployments from sales handoff through transition to the customer team
• Travel to estancias and fazendas across Argentina, Uruguay, and Brazil to deploy Halter in person
• Work directly with producers to bring Halter into their operation and support day-to-day use
• Lead practical and useful training that fits the operation
• Act as the main point of contact during deployment
• Partner with Sales, Support, Product, and Operations to coordinate deployments
• Manage timelines, align resources, and clear blockers to keep deployments on track
• Solve problems quickly and adapt plans as conditions change
• Feed field patterns directly to Product to shape how Halter works for the region
• Set customers up with the foundation needed for long-term success

Required qualifications

• Experience working with customers in onboarding, supporting, deploying, or managing complex rollouts
• Genuine comfort with travel and field work
• Fluency in Spanish and English
• Confidence operating independently and keeping priorities organized
• Ability to coordinate moving pieces without constant oversight
• Practical, solutions-focused mindset
• Comfort working cross-functionally
• Clear, straightforward communication
• Good judgment and ability to adapt when plans change
• Genuine care for the people served and quality of work
• Agriculture or cattle ranching experience, especially with extensive grazing systems
• English proficiency for professional conversations and day-to-day work

Nice to have

• Portuguese is a bonus
• Familiarity with the South American beef sector across Argentina, Uruguay, or Brazil
• Startup or high-growth environment experience
• Familiarity with tools like Salesforce, Intercom, or similar systems
• Experience working in ag-tech

Benefits

• Remuneration package including salary, benefits and restricted stock units
• OSDE 410 plan, fully paid by Halter including dependents
• Comprehensive maternity cover, dental and vision
• Complementary therapies like acupuncture
• Up to 30 sessions per year of individual or group therapy
• Up to 15 sessions per family group for bonding therapy
• Annual US$750 personal growth fund
• 26 weeks of paid parental leave for primary caregivers
• 4 weeks of paid leave for the other parent
• Flexible return-to-work options

About the company

Halter is on a mission to enable farmers and graziers to run productive and sustainable operations. The company is backed by Tier 1 investors including Founders Fund and Blackbird.