Senior Engagement Manager

The role

You will own end-to-end relationships for frontier AI lab accounts with $100M+ run rates. You will translate client goals into requirements and partner with Sales to identify expansion opportunities.

What you will do

• Own full end-to-end relationships across a portfolio of $100M+ frontier AI lab accounts
• Translate messy, evolving client goals into sharp requirements and priorities
• Partner with Strategic Project Leads & Operations to turn strategy into delivery
• Make fast, high-conviction tradeoffs on speed, quality, and cost
• Partner with Sales to identify and help close expansion opportunities
• Define and report on success metrics including KPIs, SLAs, and model quality

Required qualifications

• 8+ years in high-ownership, customer-facing or high-stakes leadership roles
• Meaningful time at a top-tier consulting firm (McKinsey, BCG, Bain, or equivalent), or an equivalent mix of consulting, elite institutional leadership, and high-intensity startup or operating experien
• Currently in an external, customer-facing role, or have held one within the last two years
• Demonstrated curiosity about AI
• Track record leading complex, multi-stakeholder engagements to measurable outcomes for demanding enterprise customers
• Experience working directly with VP- and C-level stakeholders
• Comfort making high-judgment decisions with incomplete information
• Strong instincts for when to push back on a client ask versus when to flex
• Energy for high-intensity, fast-changing environments

Nice to have

• Technical or STEM background (engineering, computer science, or related)
• Prior experience in AI, data, or frontier model development
• Investment banking, private equity, or GM/BizOps background with strong analytical range
• Experience negotiating with sophisticated, technical buyers across multiple vendors

Benefits

• Equity in a fast-growing company
• 401(k) match
• Competitive compensation
• Financial coaching
• Paid parental leave
• Fertility benefits
• Parental coaching
• Medical, dental, and vision
• Mental health support
• $500 wellness stipend
• $2,000 learning stipend
• Internet, commuting, and free lunch/gym in our SF office

About the company

Handshake is the career network for the AI economy powering career discovery, hiring, and upskilling for 25 million job seekers, 1,600 educational institutions, and 1 million+ employers.