Revenue Operations Manager

The role

You will be the day-to-day operating partner for new business sales teams. You will own pipeline, forecast, and productivity insights and use AI and automation to reduce manual work for reps and managers.

What you will do

• Partner with new business sales leaders to turn bookings goals into pipeline, coverage and productivity targets
• Run the new business operating cadence including weekly pipeline reviews, forecast calls, and monthly and quarterly business reviews
• Own new business reporting on pipeline health, stage conversion, sales cycle, coverage, attainment and rep productivity
• Diagnose where deals stall and partner with Marketing, Sales Development and Enablement on programs to improve conversion and velocity
• Support annual and quarterly planning including capacity models, territory and account assignment, and quota inputs
• Maintain sales process including stage definitions, rules of engagement, lead and account routing, and Salesforce data quality
• Model and monitor new business comp plans with Finance and Commissions
• Build AI and automation programs to generate new business leads
• Automate manual work using AI to automate reporting and deal inspection

Required qualifications

• 4 to 7+ years in Revenue Operations, Sales Operations or Strategy & Operations at a B2B SaaS company, supporting new business or acquisition sales teams
• A track record as the trusted operating partner to frontline sales managers and sales leaders
• Strong analytical skills: you build models and dashboards yourself, using SQL and a BI tool (Omni, Looker, Tableau, Hex or similar)
• Advanced Salesforce skills, plus experience with forecasting and pipeline inspection tools
• Experience running forecast and pipeline cadences and managing funnel performance (conversion rates, sales cycles, coverage)
• Experience supporting territory, capacity and quota planning
• Clear, concise written and verbal communication
• Hands-on use of AI tools (LLMs such as Claude or ChatGPT, Clay or similar) to automate your own work
• An ownership mentality, a bias toward action, and comfort working through ambiguity in a high-growth environment
• The ability to influence without authority across Sales, Finance, Marketing and Product

Nice to have

• Hands-on experience with Gong, Nooks, Clay, Gainsight or comparable tools
• Experience supporting multiple sales segments
• Experience building automations or lightweight tools (Python, Zapier, Workato, n8n or similar)
• Experience supporting sales enablement programs that improve rep productivity
• Management consulting, investment banking or private equity experience paired with in-house operating experience

Benefits

• Equity in a fast-growing company
• 401(k) match
• competitive compensation
• financial coaching
• Paid parental leave
• fertility benefits
• parental coaching
• Medical, dental, and vision
• mental health support
• $500 wellness stipend
• $2,000 learning stipend
• ongoing development

About the company

Handshake powers 25 million job seekers, 1 million+ employers, and 1,600 educational institutions. In 2025, they started Handshake AI to work with frontier AI lab researchers.