Seattle Site Lead

The role

The Site Lead oversees day-to-day operations, workforce management, and workplace standards for the AI Trust & Safety operation. This person will manage 3–4 Area Managers and an initial workforce of approximately 200 employees.

What you will do

• Ensure strict adherence to facility security protocols.
• Oversee compliance across employees and third-party security contractors.
• Maintain operational readiness for customer visits, audits, and inspections.
• Manage and develop 3–4 Area Managers.
• Serve as the hiring manager for multiple functions across the AI Trust & Safety portfolio.
• Build leadership capabilities and consistent management practices.
• Uphold workplace norms prioritizing safety, wellbeing, and efficiency.
• Serve as the primary operational point of contact for HR and Legal on employee conduct and investigations.
• Develop and refine site-level performance metrics and operational standards.
• Partner with cross-functional teams to implement reporting tools and improve visibility.

Required qualifications

• Experienced people leader with success managing managers and large, operationally complex teams.
• Working knowledge of employment and labor laws.
• Ability to resolve routine employee relations matters independently.
• Comfortable working with reporting tools and analyzing operational data.
• Strong attention to security, compliance, process consistency, and accountability.
• Ability to collaborate with Security, Workplace Experience, HR, Legal, Recruiting, and senior operations leadership.

Nice to have

• People-first leadership style committed to a safe and supportive workplace for environments involving sensitive or potentially distressing content.

Benefits

• Equity in a fast-growing company
• 401(k) match
• Competitive compensation
• Financial coaching
• Paid parental leave
• Fertility benefits
• Parental coaching
• Medical, dental, and vision
• Mental health support
• Wellness stipend
• Learning stipend
• Ongoing development

About the company

Handshake powers 25 million job seekers, 1 million+ employers, and 1,600 educational institutions. Handshake AI works directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data.