Enterprise Implementation Manager

The role

You will launch enterprise and strategic employers through kick-off calls, product set-up, and implementation checklists. You will build relationships with senior stakeholders to translate business goals into success metrics and implementation plans.

What you will do

• Launch enterprise and strategic employers through kick-off calls, product set-up, and implementation checklists
• Build trusted relationships with senior stakeholders to translate business goals into success metrics and implementation plans
• Train and coach employer partners on early talent best practices and workflows
• Use data to refine implementation strategies and build SOPs

Required qualifications

• 5+ years in a customer-facing role with project management experience (customer success, customer education, onboarding, or implementation)
• Excellent executive-level communication skills, written and verbal, with customers and internal stakeholders
• Proven track record of building relationships and trust quickly with senior stakeholders
• Strong project and time management skills, with the ability to manage multiple implementations at once
• Data-informed approach, with the ability to communicate outcomes in a compelling and tangible way
• Flexible, creative problem solver who is scrappy, curious, and finds another way when one door closes
• A good listener who works well across multiple teams and departments
• Bias for action, with a willingness to roll up your sleeves regardless of title

Nice to have

• Prior implementation and project management experience
• Experience creating and rolling out new processes

Benefits

• Equity in a fast-growing company
• 401(k) match
• competitive compensation
• financial coaching
• Paid parental leave
• fertility benefits
• parental coaching
• Medical, dental, and vision
• mental health support
• wellness stipend
• Learning stipend
• ongoing development

About the company

Handshake powers 25 million job seekers, 1 million+ employers, and 1,600 educational institutions. In 2025, they started Handshake AI to work with frontier AI lab researchers.