Field Deployment Engineer

The role

You will handle end-to-end deployment, installation, commissioning, and sustainment of technical systems at client sites. This role involves hardware and software work, site assessments, and training client teams.

What you will do

• Evaluate customer sites ahead of deployment.
• Install, assemble, connect, and bring up physical components and equipment on site.
• Install, configure, and parameterise system software on Linux.
• Bring the full system online and verify end-to-end functionality.
• Support connection of systems with client existing operational environments.
• Conduct on-site testing and acceptance activities through to client sign-off.
• Diagnose and resolve hardware, software, and networking issues in the field.
• Operate the system proficiently and serve as the on-site technical reference.
• Train and coach client operators and maintainers.
• Perform preventive and corrective maintenance, diagnostics, and repairs.

Required qualifications

• 2–5 years of hands-on field or technical experience in field operations, systems integration, test, or manufacturing.
• Proficiency across both hardware and software deployment.
• Electromechanical aptitude including hardware assembly, electrical hookup, and reading technical diagrams and schematics.
• Networking fundamentals for connectivity setup and diagnostics.
• Comfortable on Linux for deploying, configuring, and debugging software.
• Systems thinking to reason across an integrated system of multiple subsystems.
• Ability to master the system and teach it with strong communication and coaching skills.
• Hands-on maintenance and repair experience.
• Field temperament for autonomous work in austere environments and a strong safety mindset.
• Comfortable with a high travel rate and extended on-site campaigns.
• Proficiency in English is mandatory.

Nice to have

• Additional languages relevant to the region of operations
• Experience with complex hardware-software integrated systems
• Experience integrating systems with third-party operational environments
• Prior experience training or instructing end-users (train-the-trainer)
• Prior experience in field-based deployments or high-stakes operational environments

About the company

Harmattan AI is a next-generation defense prime building autonomous and scalable defense systems. The company is expanding its teams and capabilities to deliver mission-critical systems to allied forces.