Field Deployment Engineer Lead

The role

You will lead on-site deployment of technical systems including hardware, ground infrastructure, and control software. You will manage a team of deployment engineers and train customer teams to achieve operational autonomy.

What you will do

• Lead on-site deployment of technical systems from site survey through customer acceptance
• Own end-to-end system functionality in the field across hardware and software layers
• Serve as the senior escalation point for technical issues
• Guide and coordinate a team of Field Deployment Engineers
• Oversee system configuration, testing, and validation
• Own the acceptance process through to customer sign-off
• Deliver expert-level training to customer teams on system operation, maintenance, and troubleshooting
• Diagnose and resolve complex hardware, software, and integration issues in the field
• Act as the primary field interface with engineering, programme, and product teams
• Produce rigorous deployment, acceptance, and training documentation

Required qualifications

• 5+ years of experience in field deployment, systems integration, or technical commissioning on enterprise-grade or complex electronics systems
• Demonstrated experience leading a team of engineers in field or operational environments
• Hands-on experience with hardware/software integration in operational environments
• Strong systems-level understanding to troubleshoot across hardware, software, and connectivity layers
• Proven ability to train and bring customer teams to operational autonomy on complex systems
• High degree of field autonomy and composure in high-stakes, time-sensitive environments
• Detail-oriented with strong documentation and organisational skills
• Comfortable with a dynamic schedule requiring frequent international presence
• Fluency in English

Nice to have

• Experience with complex integrated sensing or control systems
• French
• Arabic

About the company

Harmattan AI is a next-generation defense prime building autonomous and scalable defense systems. The company is expanding its teams and capabilities to deliver mission-critical systems to allied forces.