Engineering Manager/TLM, Platform

The role

You will own infrastructure, developer productivity, and SRE/production support. You will build the team from two people to five or six over the next three months while remaining hands-on.

What you will do

• Own infrastructure including cloud and third-party vendors
• Build developer productivity through AI tooling and harnesses
• Own SRE and production support
• Build out the team from 2 to five or six people
• Stay hands-on and work directly alongside engineers
• Grow each function over time

Required qualifications

• At least 2 years as a line manager directly managing teams of six to ten people or clear readiness to grow into that role
• Hands-on experience with AWS or GCP
• Strong database troubleshooting skills
• Experience with scale of at least a million requests per minute
• Ability to troubleshoot across databases, networking, compute, Docker, Kubernetes, and other aspects of infrastructure
• Knowledge of on-call practices, SLAs, SLOs, and SRE practices

Nice to have

• Own network to draw on for hiring
• Experience building developer productivity tooling and AI harnesses
• Experience building a team from a very small base
• Prior startup experience, especially at a company scaling through hypergrowth

Benefits

• Uber commuter benefits
• Breakfast, lunch, and dinner provided
• Snacks, drinks, and coffee daily
• Free gym membership
• Health, dental, and vision insurance

Before you apply

• Based in SF or willing to relocate
• Hiring Manager screen
• Technical screen
• Super Day on-site

About the company

Harper is building AI-led commercial insurance systems to replace human-led distribution. The company has grown 100x since last year.