Special Projects Lead

The role

This person works directly with the CEO on business operations, growth, strategic projects, investor materials, and M&A diligence. They will build 0 to 1 systems, run deep analysis, and bridge engineering, operations, and growth.

What you will do

• Take the CEO's hardest problems
• Build 0 to 1 systems across underwriting operations, customer experience, and risk evaluation
• Run deep analysis on customer interactions, underwriting requirements, and operational workflows
• Bridge engineering, operations, and growth
• Own problems end-to-end from data gathering to driving to done
• Run cross-functional initiatives across engineering, carriers, underwriters, and customers
• Build the intelligence layer including dashboards, metrics, and reporting

Required qualifications

• 2–5 years in high-intensity analytical or operational roles (IB, PE, management consulting, or equivalent startup experience)
• Exceptional analytical skills (complex data, financial modeling, ambiguous problems)
• Strong written and verbal communication
• Able to operate autonomously and context-switch fast
• A track record of delivering under pressure
• Based in SF or willing to relocate immediately

Nice to have

• insurance, fintech, or regulated-industry experience
• prior work directly with founders or C-suite
• familiarity with AI/automation tooling
• prior startup or 0→1 experience

Benefits

• Uber commuter benefits
• breakfast, lunch, and dinner provided
• snacks, drinks, and coffee daily
• free gym membership
• health, dental, and vision insurance

Before you apply

• Send your resume and tell us about a time you owned something ambiguous and drove it to completion
• Founder screen
• On-site day

About the company

Harper is an AI-native commercial insurance company in San Francisco. They are rebuilding the insurance business as software.