Harperinsure
Future AI Founder
San Francisco. Posted 10 months ago
The role
You will perform frontline operator work including sales calls, processing applications, and customer service. You will document processes and edge cases to build templates and workflows for engineering to automate.
What you will do
- Do the frontline work including sales calls, processing applications, and customer service.
- Document every process, decision, and edge case.
- Build templates and workflows to convert knowledge into structured data.
- Build with AI tools.
- Translate learned knowledge into automation for engineering.
Required qualifications
- Recent grad, or 0–2 years with standout results.
- High agency.
- Willing to go deep before you go wide.
- A pattern-spotter.
- Comfortable with AI tools, or fast to get there.
Nice to have
- you've started something (a company, a project, a community)
- a technical background
- prior customer-facing experience
Benefits
- Uber commuter benefits
- breakfast, lunch, and dinner provided
- snacks, drinks, and coffee daily
- free gym membership
- health, dental, and vision insurance
Before you apply
- 15-min founder call
- Case study / problem-solving exercise
- On-site day
About the company
Harper is an AI-native commercial insurance company in San Francisco. They are rebuilding the business as software to turn expert human judgment into compute.