Harperinsure

Special Projects, Office of the Chief of Staff

San Francisco. Posted 11 days ago

The role

This person will manage the company's operating load, including priorities, follow-ups, and escalations. They will create structure for messy problems and orchestrate cross-functional initiatives across various departments.

What you will do

  • Carry part of the operating load including priorities, follow-ups, and escalations
  • Find and diagnose gaps in work and processes using data
  • Create structure for messy problems and organize people around them
  • Perform manual tasks like building models, writing docs, or making calls when necessary
  • Orchestrate cross-functional initiatives across sales, service, underwriting, carriers, and engineering
  • Close the loop on every leadership commitment
  • Build operating systems, dashboards, trackers, playbooks, and AI tools
  • Take on special projects like new-market launches, org changes, and hiring pushes

Required qualifications

  • 2–5 years in a high-intensity analytical or operational role (IB, PE, management consulting, BizOps or Strategy & Ops at a high-growth company, or founding your own company)
  • Exceptional written and verbal communication
  • Strong with data and spreadsheets
  • Track record of organizing people and driving cross-functional work to completion
  • Based in SF or willing to relocate immediately

Nice to have

  • insurance, fintech, or regulated-industry experience
  • prior work directly with a founder, CEO, or Chief of Staff
  • experience leading or coordinating a team
  • hands-on with AI or automation tooling

Benefits

  • Uber commuter benefits
  • breakfast, lunch, and dinner provided
  • snacks, drinks, and coffee daily
  • free gym membership
  • health, dental, and vision insurance

Before you apply

  • People screen: initial fit and alignment
  • Chief of Staff screen: how you think and how you operate
  • Super day: case exercise and real work with the team

About the company

Harper is an AI-native commercial insurance company in San Francisco. They are rebuilding the business as software to turn expert human judgment into compute.

Special Projects, Office of the Chief of Staff at Harperinsure | JobZoey