Account Executive, Renewals

The role

The Account Executive, Renewals will manage the renewal book by leading commercial conversations to secure successor policies. You will verify account changes, build renewal plans, and close the next term for customers.

What you will do

• Work the renewal book from a clear expiration-based clock.
• Confirm material changes in operations, payroll, revenue, locations, vehicles, contracts, and coverage needs.
• Decide with placement and insurance experts whether to renew in place, remarket, change structure, or add coverage.
• Explain options, changes, price, conditions, and deadline to customers.
• Ask for the business, collect required decision and completion items, and keep ownership through bind.
• Catch service issues, poor prior experience, or unresolved obligations.
• Capture why the customer renewed, changed, waited, or left.
• Surface genuine new coverage needs.

Required qualifications

• Closed renewals, account expansions, or recurring commercial relationships.
• Can manage a large book with different clocks and levels of complexity.
• Can build trust quickly and deliver difficult price or coverage conversations directly.
• Knows when an account needs re-marketing rather than another follow-up.
• Uses account history and source documents.
• Can earn and maintain the required commercial insurance licenses.
• Based in Atlanta or San Francisco, or ready to relocate.
• Commercial insurance producer license required within ~30 days of start.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Harper pays for training and licensing

Before you apply

• Send your resume and a short renewal case explaining the account, changes, recommendation, conversation, and result.

About the company

Harper is an AI-native commercial insurance company in San Francisco. They are rebuilding the business as software to turn expert human judgment into compute.