Workplace Specialist

The role

You will run the Toronto office end to end, managing the space, service partners, and employee experience. You will handle facilities, vendors, front of house, events, and onboarding.

What you will do

• Hold the office to standards for appearance, cleanliness, and readiness
• Manage day-to-day relationship with iQ Offices and building management
• Manage facilities issues including HVAC, plumbing, lighting, doors, and appliances
• Coordinate deliveries, freight, and loading dock bookings
• Manage Toronto vendor book, performance, and renewals
• Run the pantry, snack, coffee, and catered lunch program
• Manage the front door, greeting employees, candidates, and clients
• Issue and revoke employee badges and manage building access
• Plan and run Toronto onsite events, celebrations, and team lunches
• Run Toronto new hire Day 1 including desk setup and office tours

Required qualifications

• 4+ years in workplace operations, office management, facilities, or hospitality
• Experience as the primary or only Workplace person on site
• Direct experience managing vendors and holding them to scope
• Foundational understanding of office systems (HVAC, plumbing, electrical, lighting)
• Experience with event and hospitality execution
• Comfort tracking spend, invoices, and POs
• Strong judgment working with a remote manager
• Clear, professional written and verbal communication
• Self-starter who builds process where none exists yet
• Calm and resourceful when things go sideways

Nice to have

• Knowledge of the Toronto vendor market and Ontario workplace requirements
• Experience in a serviced or flex office environment
• Experience supporting an office opening or expansion

Benefits

• Be part of building something special as a founding member of our Toronto team
• Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home

About the company

Harvey is an AI company transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise.