Staff Content Designer

The role

As the first Content Designer, you will shape how users understand and interact with the product. You will lead content design across interfaces and AI responses and develop tools to help teams apply content principles.

What you will do

• Define Harvey's voice, tone, and content principles across interfaces and AI responses.
• Lead content design of key experiences, from initial concept through polished execution.
• Develop AI-assisted tools and guidance that help teams apply content standards as they build.
• Champion a high design bar, helping the team make thoughtful, intentional decisions at every step.

Required qualifications

• 8+ years (Staff) in content design, UX writing, or content strategy
• Portfolio that demonstrates your best work
• Ability to translate complex concepts into clear, intuitive language for expert audiences
• Deep understanding of voice, tone, and content systems, with a strong sense of writing craft
• Ability to design AI experiences and use AI-assisted tools to scale content quality
• Ability to move between content details and broader strategy
• Ability to clearly articulate system decisions and tradeoffs to designers, engineers, and cross-functional partners
• Strong opinions, loosely held, being comfortable challenging conventions and evolving best practices
• Comfort operating in ambiguous problem spaces and bringing structure where it doesn't yet exist
• Excellent communication and storytelling skills to articulate content decisions and rationale

About the company

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise.