Legal Engineer Manager, Product Specialist, Munich

The role

You will lead and grow the Product Specialist team in Munich to support existing customers in maximizing their use of the Harvey platform. You will provide senior leadership and strategic direction to help customers integrate AI solutions into their legal workflows.

What you will do

• Lead and develop a team of Legal Engineers - Product Specialists in the DACH region.
• Provide coaching, performance management, and career development support.
• Own the post-implementation customer relationship from a legal engineering perspective.
• Ensure law firm and in-house clients are effectively onboarded, trained, and supported.
• Act as the senior escalation point for complex or strategic customer engagements.
• Partner with Account Management and Sales to identify expansion opportunities and support renewals.
• Collaborate with the Product team to surface customer feedback and advocate for platform improvements.
• Define and iterate on team processes, playbooks, and frameworks.

Required qualifications

• Qualified lawyer with 7+ PQE
• Experience in a law firm or in-house legal environment
• Prior experience managing or mentoring a team
• Deep familiarity with legal technology and AI tools
• Strong commercial instincts
• Ability to engage credibly with senior stakeholders at law firms and in-house legal teams
• Excellent communication and presentation skills
• Experience running training, workshops, or client-facing product sessions
• Comfort operating in a fast-paced, high-growth environment

About the company

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise.