Legal Engineering Manager, Product Specialist

The role

You will lead and scale a team of Legal Engineer – Product Specialists to drive customer adoption, expansion, and renewal. You will oversee customer engagement strategy and partner cross-functionally to ensure customers realize value from the platform.

What you will do

• Recruit, mentor, and manage a team of Legal Engineer – Product Specialists
• Own the team's impact on customer outcomes including adoption, utilization, renewals, and expansion
• Guide how the team engages with customers across implementation, onboarding and ongoing enablement
• Act as a senior escalation point for key accounts
• Manage team capacity, account allocation, and coverage
• Design and refine playbooks, onboarding frameworks, training programs, and best practices
• Collaborate with Customer Success, Sales, Product, Engineering, and Applied Legal Research
• Aggregate and synthesize feedback to inform product development
• Partner with Marketing and Enablement to develop content and use case materials

Required qualifications

• JD or equivalent legal qualification
• 5+ years practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience
• 4+ years of direct people-management experience
• Strong executive presence with experience building relationships with senior stakeholders
• Deep understanding of legal workflows and the challenges faced by modern legal teams
• Demonstrated success in customer-facing roles
• Ability to operate in a fast-paced, ambiguous environment
• Strong interest in AI and its potential to transform the legal industry

Nice to have

• Experience managing legal professionals
• Experience working cross-functionally with Product and Engineering teams

About the company

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise.