Staff Software Engineer, Site Reliability Engineer

The role

You will ensure the reliability, scalability, and performance of a legal AI platform. You will design and manage infrastructure resources across 50+ global regions and automate mission-critical operations.

What you will do

• Design, implement, and manage monitoring, alerting, and infrastructure resources across 50+ global regions
• Lead incident management processes, including postmortems and root cause analyses
• Automate operational tasks and workflows for capacity planning, rollouts, and data access
• Establish best practices for security, compliance, and reliability
• Optimize infrastructure costs through strategic capacity planning and build-versus-buy decisions
• Provide technical mentorship and leadership

Required qualifications

• 10+ years of experience in Site Reliability Engineering or similar roles supporting production environments
• Proven ability to mentor and guide technical teams
• Expertise in infrastructure as code (IaC) tools (Pulumi, Terraform, CloudFormation, etc.)
• Deep familiarity with observability tools (Datadog, Sentry, etc.) and incident response practices (PagerDuty, IncidentIO, etc.)
• Proficiency with cloud infrastructure platforms (Azure, GCP, AWS, etc.)
• Strong programming skills (Python, Bash, Go, or similar languages)
• Proven track record of diagnosing complex system problems and implementing durable solutions
• Solid understanding of CI/CD, Kubernetes, containerization, networking, databases, and cloud security principles
• Excellent problem-solving skills
• Meticulous attention to detail
• Commitment to operational excellence

Benefits

• Relocation assistance

About the company

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise.