Harvey
Senior Solutions Architect
New York, Remote. Posted a month ago
The role
The Senior Solutions Architect bridges the gap between the product team and client-facing teams. You will design secure, scalable architectures and partner with Go-to-market teams to shape how customers adopt Harvey.
What you will do
- Lead technical discovery, demos, and deep-dive sessions with prospects.
- Own pre-sales and post-sales technical conversations.
- Serve as the primary technical partner for key accounts from discovery through deployment and expansion.
- Partner with Customer Success Managers to grow adoption and expansion within existing accounts.
- Design and articulate secure, scalable solution architectures that integrate Harvey into customer systems.
- Collaborate with Security and Trust teams to address customer risk, compliance, and data-governance questions.
- Act as the customer's technical voice to influence product roadmap and internal priorities.
Required qualifications
- 5+ years of experience in solutions architecture, sales engineering, or similar externally facing technical roles, or a mix of software engineering and customer-facing technical roles.
- Proven track record designing and implementing solutions for enterprise customers in SaaS, cloud, or AI/ML environments.
- Experience partnering with Account Executives and post-sales teams to drive adoption, renewals, and expansion within enterprise accounts.
- Meaningful experience engaging with executives and C-suite stakeholders.
- Comfort engaging with customer security, risk, and compliance stakeholders.
- Strong communication skills to translate between technical and non-technical audiences.
- Curiosity about AI and a desire to work in a fast-moving environment.
About the company
Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise.