Senior Product Operations Manager, Integrations

The role

You will own the operating system behind integrations and the partner ecosystem. This includes managing APIs, MCP servers, and third-party connectors to help legal teams connect Harvey to their tech stack.

What you will do

• Own the intake, triage, and prioritization of integration and API/MCP feature requests.
• Triage partner and customer reported integration issues and coordinate resolution.
• Manage relationships with technology and ISV partners across the integration lifecycle.
• Plan and run early-access programs for new integrations and API/MCP capabilities.
• Coordinate cross-functional launches of new integrations.
• Translate feedback into clear requirements and actionable recommendations for the integrations roadmap.
• Create and maintain documentation, playbooks, and enablement materials.
• Implement lightweight systems, automation, and processes to let the program scale.

Required qualifications

• 3-5+ years in Product Operations, Program Management, Partner or Ecosystem Operations, or a related role at a high-growth tech or SaaS company.
• Direct experience working on an integrations team.
• Working knowledge of APIs and MCP (Model Context Protocol).
• Experience from an app store, marketplace, or partner ecosystem business.
• Experience managing external technology or ISV partner relationships.
• Hands-on experience running early-access or beta programs and coordinating launches.
• Strong written communication.
• Proven ability to drive cross-functional alignment across Product, Engineering, Partner/BD and GTM without direct authority.
• A bias toward lightweight systems over heavy processes.

About the company

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise.