Staff Product Manager, Infrastructure

San Francisco, Remote. Posted 4 months ago

The role

You will own the strategy, roadmap, and execution for the infrastructure powering the global legal AI platform. You will partner with the Head of Infrastructure to define product vision and translate customer needs into technical requirements.

What you will do

Define and drive the product vision and roadmap for a core area of the platform
Own infrastructure planning, prioritization, and roadmapping
Make and communicate prioritization decisions balancing new capabilities against reliability, performance, and security
Define metrics for adoption, engagement, quality, and business impact
Work with engineering, product, and go-to-market teams to ship products
Translate customer feedback, competitive dynamics, and technical realities into product direction
Raise the product bar through rigorous specs, reviews, and decision-making
Architect multi-region deployment strategies and develop observability infrastructure

Required qualifications

6+ years of product management experience shipping and scaling software platforms in a production environment
Experience owning complex, technical products end to end, including platform, infrastructure, or AI/ML capabilities
Ability to translate ambiguous problems and deep customer needs into strategy, requirements, and roadmaps
Fluency working with engineering and design teams on technical trade-offs
Comfort engaging with concepts like distributed systems, APIs, and cloud infrastructure
Excellent analytical skills to define metrics and use data to guide decisions
Outstanding written and verbal communication
Ability to influence and align stakeholders across functions
High bar for quality and strong product judgment

Nice to have

Experience building products for legal, professional-services, or other expert users with demanding accuracy and trust requirements
Background with AI/ML products, LLM-powered applications, or high-throughput inference systems
Experience with multi-tenant, enterprise platforms subject to strict security and compliance requirements
Prior experience partnering closely with infrastructure or platform engineering teams
A prior career in law or another professional-services field, or experience building tools for those users

About the company

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise.