Hex
Senior IT Systems Engineer
San Francisco, Remote. Posted a month ago
The role
This person will build and operate systems that enable Hex employees to work. They will own identity and access, endpoint management, SaaS administration, and automation.
What you will do
- Own and improve core IT infrastructure across identity, endpoints, SaaS applications, employee lifecycle management, office technology, and asset management
- Build automation and AI agents and integrations
- Manage and improve endpoint fleet including device provisioning, configuration, compliance, patching, and inventory
- Establish operational standards for monitoring, documentation, change management, and incident response
- Identify and eliminate recurring sources of employee friction
- Operate and improve technology across offices including networking, conference rooms, and AV
- Work with managed service providers, consultants, and technology vendors
- Partner with the CISO and security team to design and mature the IT program
Required qualifications
- 5+ years of experience in IT engineering, corporate infrastructure, systems engineering, or a similar role in a modern technology environment
- Deep hands-on experience administering identity, endpoint, SaaS, and employee productivity systems
- Experience managing macOS fleets using modern endpoint management tooling
- Strong scripting and automation skills
- Ability to integrate systems using APIs and build durable workflows
- Comfortable working across a broad technical surface area
- Strong understanding of security fundamentals
- Ability to drive solutions for ambiguous or poorly defined operational problems
- High operational standards
- Able to communicate clearly with technical teams and employees
Nice to have
- Helped scale IT infrastructure at a growing technology company
Benefits
- Market-benched salary & equity
- Comprehensive health benefits
- Flexible paid time off
About the company
Hex is a team of builders on a mission to make everyone a data person. Their platform empowers users to explore data using natural language on trusted context.