Senior Product Designer, Search Results

New York City. Posted a month ago

The role

You will design the patient search results experience, including provider cards, tiering, and filters. You will work within the Patient Onboarding pod to run continuous experiments and iterate on shipped surfaces.

What you will do

Own design for the patient search results experience
Design and run sustained experiments on a conversion-critical surface
Shape how a provider's style and experience get expressed to a patient
Bring a point of view on what search results should become
Work directly with research and data to understand why patients hesitate
Run research when needed
Raise the craft bar on a high-traffic patient surface
Evolve the design system
Prototype in code and AI tools

Required qualifications

5-8 Years of experience designing consumer products
End-to-end ownership of a live surface people use every day
Portfolio shows mature, shipped craft on something dense and information-heavy
Experience iterating on a conversion-critical surface over months
Comfortable with numbers and skeptical of them
Ability to partner with PM and engineering as peers
AI tools are already part of how you work

Nice to have

Experience with marketplaces
Experience with search
Experience with discovery surfaces
Experience with healthcare

Benefits

Medical
dental
vision
HSA/FSA
401(k) including match for 2027!
Carrot Fertility reimbursement
paid parental, medical and caregiver leave

About the company

Headway is a Series D company with $325M+ in funding building a new mental healthcare system. They provide software for over 90,000 providers to run their practices and serve over 2.6 million patients.