Senior / Staff/ Principal Product Manager

The role

Product Managers will own product areas end-to-end by setting strategy and partnering with engineering, data science, and design. They will apply AI to create improvements and drive outcomes across Patient, Provider, Payer, or Platform areas.

What you will do

• Define and own the product strategy for your area in partnership with engineering, design, data, clinical, and operations teams
• Apply AI where it matters to drive bets from insight through production
• Set and own clear success metrics
• Communicate results and course-correct with urgency
• Represent the voice of your customer with conviction in every decision

Required qualifications

• 8+ years of product management experience with a track record of owning complex, high-impact product areas
• Experience with LLM systems including prompting, retrieval, evaluation, and fine-tuning
• Track record of shipping AI-powered products that hold up at scale
• Experience building at scale in a marketplace, platform, or data-intensive environment
• Ability to influence across engineering, clinical, legal, finance, and operations
• Strong quantitative fluency to partner with data scientists on experiment design and causal analysis
• Ability to communicate with precision in writing, in product reviews, and with senior leadership

Nice to have

• Energized by working in regulated, complex industries

Benefits

• Medical
• Dental
• Vision
• HSA/FSA
• 401(k) including match for 2027!
• Carrot Fertility reimbursement
• Paid parental leave
• Paid medical leave
• Paid caregiver leave

About the company

Headway is a Series D company building a new mental healthcare system by automating insurance and administrative work. They provide software for over 90,000 providers to serve millions of patients.