GTM Operations Associate

The role

You will own the tooling and data to help Healthtech-1 scale across the NHS. You will manage CRM infrastructure, build AI-driven internal tools, and provide data visibility to leadership and growth teams.

What you will do

• Own and maintain Attio CRM including infrastructure, workflows and data hygiene
• Manage GTM tooling such as Aircall, Calendly, and Granola
• Build internal tooling using AI
• Run practice enrichment and data scraping pipelines
• Build and maintain dashboards tracking company growth, cycle targets and product adoption
• Report on practice numbers and growth trends
• Maintain tracking for leadership visibility on deals
• Build and maintain quality lead lists for AEs
• Support AEs with operational queries, targets and tooling
• Find and build automations and workflow improvements

Required qualifications

• 2+ years in a revenue operations role in an early-stage startup
• Experience with Attio or similar CRMs like HubSpot or Salesforce
• Ability to leverage AI while checking accuracy
• Detail oriented
• Ability to build dashboards, spot trends, and make data useful
• Proactive problem solver
• Bias to action
• Team player
• Clear communicator

Nice to have

• Comfortable with data scraping, enrichment tools and light automation (e.g. Zapier, Make, scripts)
• Experience building dashboards and reports (e.g. Metabase, Looker, Google Sheets)
• Familiarity with sales tooling (Calendly, Aircall, or equivalents)
• Experience writing operational playbooks or onboarding materials

Benefits

• Paid volunteer days (2 days per year)
• Team social days every 8 weeks (6 working days a year)
• Learning budget of £250 annually
• Homemade breakfast and lunch provided in office
• Team takeaways every Monday night
• Health and fitness budget of £60 per month
• 7 days of paid leave for meditation
• Choice of operating systems and tools
• Generous sick leave policy including mental health leave
• Annual team holiday
• Parental leave and childcare contribution up to £9,000
• Fertility leave (5 days per year)

Before you apply

• An in-office work trial (half day, fully paid) is part of the process

About the company

Healthtech-1 is building the front door of UK healthcare to make NHS appointments transparent and instantly bookable. They are backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme.