Hebbia Ai
Forward Deployed Product Manager
NYC. Posted 14 days ago
The role
You will help financial institutions implement AI into their workflows. You will own customer engagements from problem identification through implementation, rollout, and measuring business impact.
What you will do
- Lead customer discovery to understand business problems, workflows, data, and constraints
- Work with sales and customer teams to assess opportunities and identify AI value
- Translate customer needs into requirements, designs, prototypes, and delivery plans
- Partner with engineers on integrations, data access, permissions, and AI behavior
- Lead day-to-day delivery relationships and communicate progress to stakeholders
- Validate solutions against customer tasks and resolve quality issues
- Own rollout, user enablement, and adoption
- Identify patterns to turn successful solutions into reusable capabilities
- Work onsite with customers and travel regularly
Required qualifications
- Experience shipping software with engineering teams
- Experience leading customer implementations from discovery through launch and adoption
- Experience delivering for customers under pressure and navigating stakeholder priorities
- Technical fluency with APIs, integrations, and data systems
- Strong product and commercial judgment
- Clear communication with executives, end users, and engineers
- Hands-on use of AI tools to build prototypes, analyze data, and investigate workflow problems
- Willingness to own delivery details, test solutions, and troubleshoot issues
- Comfortable traveling regularly and working onsite with customers
Nice to have
- Experience with enterprise software deployments
- Experience with financial services workflows
- Experience with AI-powered applications
Benefits
- Unlimited PTO
- Medical + Dental + Vision
- 401K
- Catered lunch daily
- DoorDash dinner credit if you stay late
- 3 months non-birthing parent parental leave
- 4 months birthing parent parental leave
- $15K lifetime fertility benefit
- Competitive equity package
About the company
Hebbia is an AI platform for investors and bankers that generates alpha and drives upside. It is used by 40% of the world's largest asset managers to power investment decisions.