Clinical Engineer Associate

The role

You will translate customer business needs into agentic solutions by building custom clinical and operational workflows. You will own the technical lifecycle from deployment to customer self-sufficiency.

What you will do

• Work with clinical and operational stakeholders to design and build custom workflows.
• Be the escalation point for complex agentic issues.
• Lead demos, technical discussions, and solution architecture for clinical AI workflows.
• Define success for deployed workflows and build evaluations.
• Visit clinics and hospitals to understand the teams.
• Own margin trade-offs on building, customizing, or rolling out knowledge flows.
• Run safety audits and recommend eval refinements.

Required qualifications

• 3+ years in an implementation engineering, or customer-facing technical role.
• Comfortable owning ambiguous, high-stakes problems end-to-end without a playbook.
• Sharp communicator.

Nice to have

• Experience working embedded with enterprise customers or health systems

Benefits

• Significant shares (equity) in the company
• Healthcare, Dental and Vision benefit options
• 401k with 3% match
• $100/month Healthy Heidi's budget
• $700/year learning and development budget
• $500 home office setup budget
• Recharge Days after major pushes

About the company

Heidi is building an AI Care Partner that works alongside clinicians. The team consists of doctors, engineers, designers, researchers, and creatives.