Solutions Engineer

The role

You will serve as the technical resource for developers building on Solana. You will troubleshoot issues, build code samples, and collaborate with engineering to improve products and documentation.

What you will do

• Serve as the technical front door for developers using Helius APIs and streaming products
• Troubleshoot issues, reproduce bugs, and work with engineering to get fixes shipped
• Build code samples, demos, and SDKs that help customers integrate faster
• Rewrite and expand documentation, tutorials, and guides based on real-world questions
• Automate support workflows using internal tooling, scripts and AI-assisted systems
• Collaborate with engineering on feature requests, bug reports, and customer-driven improvements
• Live in Discord and Telegram to support developers, gather feedback, and spot new patterns
• Partner with enterprise and ecosystem teams to design integrations and optimize performance
• Prototype new experimental features alongside engineers and product owners based on customer feedback

Required qualifications

• 1-2 years of experience in a technical role (support, engineering, solutions or devrel)
• Excitement for the Solana ecosystem, distributed systems, and internet capital markets
• Comfort reading and writing code
• Strong written and verbal communication skills

Nice to have

• TypeScript & Rust preferred
• Prior experience in a developer-facing support or solutions role with high volume or real-time community support (Discord, Telegram, forums)
• Experience with APIs, SDK design, or open-source contributions
• Prior startup experience or work in a small, fast-moving team

Benefits

• Market-leading salary
• Meaningful equity
• Generous vacation
• Wellness budgets
• Support for learning and travel

About the company

Helius is building the core infrastructure for Solana to empower developers to create crypto-powered applications. They are a small, senior team backed by Haun Ventures, Founders Fund, and Foundation Capital.