Helpscout
VP of People
United States, Remote. Posted a month ago
The role
You will lead the people function at a remote-first company. You will manage the employee lifecycle, talent strategy, and organizational design to support scaling.
What you will do
- Lead a team owning all aspects of the employee lifecycle
- Manage recruiting, onboarding, people and organizational development
- Oversee global compensation, organizational design, performance management, and employee retention
- Maintain a robust and scalable values-driven and accountable culture
- Own systems that support remote work and collaboration
- Define and measure the health of people and People programs using data
- Build and execute a talent strategy aligned with business needs
- Apply an AI lens to how the People team works and how team members leverage AI
- Align People programs to business needs and strategic narrative
- Establish planning, prioritization, and execution rhythms
Required qualifications
- Served as a people leader at a scaling B2B SaaS company in the $30M–$150M ARR range
- Led organizations through a growth stage
- Hands-on experience as an HRBP
- Genuine point of view on how AI can advance organizations' people practices
- Communicate clearly and empathetically in a remote setting
- Authorized to work from home country
Nice to have
- Creative in thinking about people and people strategies
Benefits
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend
- A co-working stipend up to $300 a month
- A yearly professional development stipend of $1,800
- Top tier health insurance for you and your dependents if in the U.S. or Canada
Before you apply
- Do not utilize AI assistants live on interviews
- We do not sponsor visas
- Teammates must already be authorized to work from their home country
About the company
Help Scout started in 2011 to provide support software that treats customers like people. It is a fully remote team of 120+ teammates.