Helpscout
Account Executive, Mid Market
United States, Remote. Posted a month ago
The role
This is an outbound sales role focused on winning new upmarket customers. You will build and own your pipeline, run full-cycle deals, and help create the mid-market sales playbook.
What you will do
- Build and own your pipeline through target account campaigns, account-based targeting, referrals, and events.
- Run full-cycle deals including landing meetings, product demos, business cases, and commercial negotiations.
- Build a playbook for the upmarket sales motion.
- Collaborate with Product to provide feedback on mid-market requirements.
- Partner with Marketing to launch targeted campaigns.
- Work with RevOps to ensure operational processes are dialed in.
- Own and report on pipeline coverage, forecast accuracy, and progress to target.
Required qualifications
- Sourced the majority of your own pipeline (75% or more).
- 8+ years in full-cycle B2B SaaS sales.
- Experience working mid-market accounts at companies of roughly 250–1,000 employees.
- Experience in a 3-6 month sales cycle.
- Experience closing deals with an average size of $25-$75K.
- Ability to manage a modern GTM tech stack and AI solutions for prospect selection, automation, and enrichment.
- Use AI daily to improve output.
- Ability to identify customer business needs and multi-thread with key stakeholders.
- Comfortable being the first to run a new process without an existing playbook.
Benefits
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend
- A co-working stipend up to $300 a month
- A yearly professional development stipend of $1,800
- Top tier health insurance for you and your dependents if in the U.S. or Canada
Before you apply
- Only able to hire in the United States.
- We do not sponsor visas.
- Teammates must already be authorized to work from their home country.
- Do not utilize AI assistants live on our interviews.
About the company
Help Scout started in 2011 to provide support software that treats customers like people. It is a fully remote team of 120+ teammates all over the world.