Helpscout

Account Executive, Mid Market

United States, Remote. Posted a month ago

The role

This is an outbound sales role focused on winning new upmarket customers. You will build and own your pipeline, run full-cycle deals, and help create the mid-market sales playbook.

What you will do

  • Build and own your pipeline through target account campaigns, account-based targeting, referrals, and events.
  • Run full-cycle deals including landing meetings, product demos, business cases, and commercial negotiations.
  • Build a playbook for the upmarket sales motion.
  • Collaborate with Product to provide feedback on mid-market requirements.
  • Partner with Marketing to launch targeted campaigns.
  • Work with RevOps to ensure operational processes are dialed in.
  • Own and report on pipeline coverage, forecast accuracy, and progress to target.

Required qualifications

  • Sourced the majority of your own pipeline (75% or more).
  • 8+ years in full-cycle B2B SaaS sales.
  • Experience working mid-market accounts at companies of roughly 250–1,000 employees.
  • Experience in a 3-6 month sales cycle.
  • Experience closing deals with an average size of $25-$75K.
  • Ability to manage a modern GTM tech stack and AI solutions for prospect selection, automation, and enrichment.
  • Use AI daily to improve output.
  • Ability to identify customer business needs and multi-thread with key stakeholders.
  • Comfortable being the first to run a new process without an existing playbook.

Benefits

  • Competitive salary and an internal, transparent salary formula based on market data
  • Flexible time off
  • 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
  • A home office stipend
  • A co-working stipend up to $300 a month
  • A yearly professional development stipend of $1,800
  • Top tier health insurance for you and your dependents if in the U.S. or Canada

Before you apply

  • Only able to hire in the United States.
  • We do not sponsor visas.
  • Teammates must already be authorized to work from their home country.
  • Do not utilize AI assistants live on our interviews.

About the company

Help Scout started in 2011 to provide support software that treats customers like people. It is a fully remote team of 120+ teammates all over the world.

Account Executive, Mid Market at Helpscout | JobZoey