Fleet Administrator

The role

The Fleet Associate - Admin ensures the vehicle fleet is compliant, legally documented, and that vehicle costs are tracked. This role manages traffic fines, insurance claims, and vehicle documentation.

What you will do

• Lead all incoming traffic fines and PCN management.
• Identify responsible drivers and raise recoup charges.
• Action appeals or payments for fines within legal timeframes.
• Coordinate end-to-end administration for vehicle accidents and insurance claims.
• Gather evidence and follow up on insurance cases.
• Maintain a digital archive for vehicle documents including V5Cs, MOTs, and insurance certificates.
• Monitor expiration dates for tax, insurance, and safety certification.
• Manage administrative workflow for onboarding and offboarding vehicles.
• Oversee the fleet department central inbox.
• Act as point of contact for external vendors regarding vehicle status.

Required qualifications

• Proficient with Google Sheets/Excel.
• Quick to learn new internal databases and fleet management software.
• Ability to write clear, professional emails.
• Ability to manage a high volume of repetitive tasks.

Benefits

• Dynamic working environment with a diverse and driven team
• Learning and progression opportunities
• 25 days of holiday allowance plus public holidays
• 18 days paid holiday plus public holidays for 4 days on - 4 days off shift pattern
• 20 days paid holiday plus public holidays for 4 days on - 3 days off shift pattern
• 1 Birthday Day Off
• 2 Tenure-Based Additional Days Off
• Subsidised Private Medical Insurance including dental, vision & mental health therapy
• Bi-annual performance reviews and tailored development plans
• Annual compensation review
• Team lunch provided once a week
• Quarterly team socials and annual sports day

About the company

HIVED is a climate and logistics start-up building a sustainable parcel delivery network powered by a 100% electric fleet. Based in London, it is a B Corporation certified tech company.