Operations Director

Rainham Depot. Posted 2 months ago

The role

The Operations Director (East) is responsible for the end-to-end performance of the East London depot. This role involves site leadership, P&L ownership, and managing the relocation from Silvertown to Rainham.

What you will do

Manage end-to-end and day-to-day site performance
Own all on-road activities and KPIs including driver capacity and compliance
Manage in-depot day and night activities including labour, safety, quality, and cost
Oversee Health and Safety on site
Maintain full site P&L ownership
Handle org design, headcount planning, and hiring decisions
Lead the Silvertown to Rainham depot relocation
Manage DSP and HIVED Partner Driver capacity and performance
Drive OTR and UTR KPIs
Directly manage site Ops Managers and Senior Ops Managers

Required qualifications

6+ years' experience leading operations teams
Proven ability to manage large frontline teams via managers
Experience owning P&L
Experience with org design and hiring decisions
Hands-on operator with a strong understanding of unit economics and cost drivers
Track record of high impact
Track record of running safe, reliable, high-throughput operations
Comfortable working in fast-changing, high-growth environments
Strong people leader
Excellent cross-functional stakeholder management skills

Nice to have

Experience leading a site move or major operational transition

Benefits

25 days of holiday allowance plus public holidays
1 Birthday Day Off
2 Tenure-Based Additional Days Off
Subsidised Private Medical Insurance including dental, vision and mental health therapy
Bi-annual performance reviews and tailored development plans
Annual compensation review
Team lunch provided once a week
Quarterly team socials
Annual sports day (HIVED Olympics)
Enhanced maternity/paternity/adoption policy as day 1 right
Community volunteer days
Cycle to work scheme

About the company

HIVED is a climate and logistics start-up building a sustainable parcel delivery network powered by a 100% electric fleet. Based in London, it is a tech-focused company serving international brands.