Hived
Operations Shift Manager (Night)
London. Posted 3 months ago
The role
You will execute night-sortation and evening preparation for night operations. You will supervise handlers, allocate work, handle exceptions, and ensure data accuracy.
What you will do
- Lead evening, pre-night depot activities
- Ensure area readiness for yard, locations, belts, devices, and scanners
- Prepare magnums, pallets, cages, and equipment for Night Shift
- Support the Night Ops Manager by guiding handlers and training new staff
- Assist with linehaul unloads
- Handle process exceptions
- Maintain equipment and depot safety standards
- Resolve operational issues
- Support continuous improvement initiatives
- Maintain safety, standards, and productivity discipline
Required qualifications
- 2-4 years’ experience operating in fast-paced depot, warehouse, or other operational roles
- Strong attention to detail and execution discipline
- Some shift leadership & people management experience
- Comfortable working PM / evening shifts
- High urgency, strong communication, strong escalation habits
- Comfortable solving real-time operational pressure during peak windows
- Able to communicate effectively & build relationships & work cross-functionally
- Safety-first mindset
Benefits
- Competitive market-related salary
- Opportunity to work overtime
- 10% night allowance
- 25 days of holiday allowance plus public holidays (20 days for 4 on, 3 off pattern plus public holidays)
- 1 Birthday Day Off
- 2 Tenure-Based Additional Days Off
- Subsidised Private Medical Insurance including dental, vision & mental health therapy
- Bi-annual performance reviews and tailored development plans
- Annual compensation review
- Team lunch provided once a week
- Quarterly team socials and annual sports day (HIVED Olympics)
- Enhanced maternity/paternity/adoption policy as day 1 right
About the company
HIVED is a climate and logistics start-up building a sustainable parcel delivery network powered by a 100% electric fleet. Based in London, it is a tech company focused on delivering the best possible delivery experience.