Account Manager

The role

You will manage and grow relationships with existing accounts by facilitating onboarding, conducting check-ins, and leading contract renewals. You will also organize marketing initiatives and solicit feedback to improve product development and user experience.

What you will do

• Manage and grow relationships with existing accounts
• Facilitate onboarding sessions
• Conduct regular check-ins and business reports
• Attend to day-to-day concerns
• Lead discussions and negotiations of contract renewals
• Organize marketing initiatives such as webinars and newsletters
• Solicit feedback from accounts to incorporate into product development and business strategy
• Develop deep understanding of Hive's product, health plans, and market processes
• Support and coordinate with other functions to deliver user experience

Required qualifications

• At least 1 year of relevant experience in account management, business development, or related fields
• Ability to effectively use data in building business reports and performing business analysis
• Creative, detail-oriented, proactive in problem solving and identifying opportunities
• Curious, results-driven, ownership mentality with growth mindset
• Excellent verbal and written communications
• Collaborative team player with the ability to adapt quickly in a fast-paced environment
• Passion for innovation in healthcare

Benefits

• Comprehensive healthcare coverage for you and your dependent
• Paid time off from the start
• Mentorship
• Career development
• Learning opportunities

About the company

Hive Health provides health plans for small-medium businesses in the Philippines through a digital health insurance platform. The startup was founded at Harvard and Stanford and is backed by investors such as Y Combinator.