Account Director - Brazil

The role

You will lead carrier partnerships and commercial growth in Brazil. You will develop and execute commercial strategy, build senior relationships with telecom operators, and drive revenue growth.

What you will do

• Develop and execute Hiya's commercial strategy across Brazil
• Build and maintain senior relationships with telecom operators, carriers, and strategic partners across the region
• Identify, develop, and close new business opportunities
• Lead complex commercial negotiations and long-form partnership discussions
• Drive revenue growth across new and existing accounts
• Represent customer and market needs internally to shape product and go-to-market strategy
• Coordinate cross-functional teams to support successful launches and partner growth
• Track market dynamics, competitive activity, and regulatory and industry trends across Brazil and LATAM

Required qualifications

• 7+ years in business development, strategic partnerships, enterprise sales, or carrier/operator sales
• Proven ability to drive business development in the Brazilian market
• Strong experience working with telecommunications operators or large enterprise accounts
• Proven track record closing complex, multi-stakeholder deals
• Strong executive presence and relationship management skills
• Commercially driven, with sharp strategic thinking and execution capability
• Comfortable operating in fast-moving, ambiguous environments
• Must hold a valid Brazilian work authorisation or right-to-work status
• Fluent in Portuguese and English

Nice to have

• Spanish is an advantage
• Business development experience in other LATAM markets (Colombia, Mexico, Argentina, Chile) is a strong plus
• Experience in telecom services, mobile networks, voice, fraud, or security products
• Existing relationships within the Brazilian or LATAM telecom ecosystem
• Experience working with SaaS, platform, or AI-driven products
• Exposure to international or multi-market commercial environments
• Technical fluency and the ability to engage in solution-design conversations with product, engineering, and data teams

Benefits

• Competitive salary and annual bonus
• Hybrid working
• Annual professional development budget
• Home office support
• International collaboration

Before you apply

• Must hold a valid Brazilian work authorisation or right-to-work status

About the company

Hiya helps businesses create trusted calling experiences through products that support branded business calling, trusted caller identity, call performance insights, customer engagement, and voice security capabilities.