Senior Product Manager- Voice AI for Operators

Seattle, US, Remote. Posted 4 months ago

The role

You will lead products at the intersection of voice, telephony, and artificial intelligence. You will define product vision, work closely with engineering and research teams, and engage directly with telecom operator customers.

What you will do

Talk to telecom operator customers to understand their needs
Form a product vision to solve customer and user problems
Prioritize product development and communicate decisions
Work with Engineering to execute vision, set priorities, and prototype ideas
Work with Research to prioritize model training roadmap
Work with Revenue to uncover customer needs and support pricing and meetings
Work with Legal to understand how regulation shapes products
Work with Finance on product economics and business cases

Required qualifications

Worked in product management at a venture-backed startup, or been a founder or early employee in a startup, or been a management consultant (MBB) with technical proficiency
Technical background by education or professionally
Strong sense of urgency when executing
Comfortable with ambiguity and uncertainty
Excellent communication skills both written and spoken

Nice to have

Experience with AI or voice AI at the model, orchestration or application layer
Launched successful products before as PM
Can show something built without an engineer
Done something out of the normal in life that shaped you

Benefits

Employer-sponsored Insurance
Medical, dental, and vision (PPO & HDHP); 50% dependent coverage
Health, flexible spending, and dependent care accounts
Life, AD&D, and accident coverage
Company-paid life and long-term disability
401(k) with 3% company match
Flexible vacation policy
Paid company holidays
Paid parental leave
Work-from-home equipment stipend
$1,000 annually to invest in learning and growth
$1,000/year in charitable donation matching

About the company

Hiya helps businesses create trusted calling experiences through products supporting branded business calling, trusted caller identity, call performance insights, customer engagement, and voice security capabilities.