Sales Development Representative (Toronto, Canada)

The role

The Sales Development Representative will drive market share and qualify leads to build a pipeline for the sales organization. This role involves prospecting, following up on web inquiries, and performing outreach to targeted accounts.

What you will do

• Build and manage lead development pipeline
• Deliver outbound calls, emails, LinkedIn messages and other touch points to customers and potential customers
• Achieve or exceed goal for qualified leads to Sales on a monthly basis
• Qualify all sales leads based upon lead qualification criteria definitions
• Provide baseline research within targeted accounts to identify key contacts and critical account information
• Develop superior customer service relationships with prospects
• Provide weekly activity reports to management
• Proactively learn Hiya product, competitive products, and market knowledge
• Update lead status and all prospect interaction in CRM application daily

Required qualifications

• Sales and/or lead qualification experience (including outbound prospecting)
• Experience with lead qualification at all levels within organizations – managers, directors, VPs, executives
• Proficient with standard corporate productivity tools
• Experience using Hubspot or Marketo, Salesforce, and other 3rd party integration tools
• Ability to work in a high energy, fast‐paced sales environment

Benefits

• Equity Compensation: ownership aligned with your impact and the company's growth
• L&D budget to support your growth

About the company

Hiya helps businesses create trusted calling experiences. Their products support branded business calling, trusted caller identity, call performance insights, customer engagement, and voice security capabilities.