GTM Associate

The role

The GTM Associate is a junior Account Manager who owns day-to-day relationships with provider accounts. You will onboard new providers, manage a book of accounts, and solve workflow issues to drive product adoption.

What you will do

• Onboard and activate new providers.
• Run onboarding calls and set up clinicians and staff on the platform.
• Manage a book of accounts as the main point of contact.
• Run regular check-ins and track account health.
• Handle day-to-day issues with orders, billing, and workflow.
• Work with support, operations, and engineering teams to resolve issues.
• Support data quality and implementation with software engineers.
• Identify opportunities to grow accounts and hand off qualified opportunities.
• Maintain disciplined follow-up and notes in HubSpot.
• Share provider feedback with Marketing and Product teams.

Required qualifications

• 1 to 3 years of experience
• Professionalism and persistence when working through front-desk staff and phone trees
• Ability to move fast and manage a high volume of accounts

Nice to have

• Experience from banking, consulting, or a high-performing startup

Benefits

• Competitive compensation with strong base plus meaningful upside tied to account and team performance
• Meaningful equity
• Medical, dental, and vision coverage
• Free custom insoles

About the company

Hike Medical is building the operating system for device-based care for orthotics, prosthetics, and DME. The company has raised $22M through Seed and Series A.