Hike Medical
Revenue Operations Lead
San Francisco, CA. Posted 3 months ago
The role
You will own the revenue operations and build the operating system for the revenue organization. This includes architecting the CRM, building the revenue tech stack, and designing processes and insights.
What you will do
- Own the end-to-end Salesforce implementation including data model, automation, integrations, and hygiene
- Build and administer the full revenue tech stack across sales, marketing, and CS
- Design and run the forecasting process leadership uses to plan
- Define lead routing, territories, stage gates, and deal desk workflow
- Operate compensation plans and quota tracking
- Build reporting and dashboards
- Keep CRM data clean
- Partner with sales, marketing, finance, and CS
- Instrument new motions as new channels, segments, or products are launched
Required qualifications
- 5+ years in revenue, sales, or business operations with real ownership of the systems
- Deep Salesforce expertise in implementation and administration
- Track record of leading implementations, building stacks, and designing processes
- Experience building revenue infrastructure from an early stage
- Strong analytical instincts
- Fluent in modern revenue tooling
- Comfortable using AI for ops, enrichment, and analysis
- Hands-on experience in a CRM within the last two years
- Hunger to learn the market
Nice to have
- Salesforce Certifications
- Healthcare, medtech, or DME experience
About the company
Hike is building the operating system for device-based care, making software and hardware for the DMEPOS market. They have raised $22M from investors including SAGA Ventures.