Manager, Technical Services

The role

The Manager, Technical Services is the site-level technical owner responsible for process verification, cleaning validation, and technology transfer. This person will drive process optimization and resolve equipment and process issues at an assigned manufacturing facility.

What you will do

• Execute process verification activities for compounded preparations and manufacturing processes.
• Author and execute process verification protocols and reports.
• Execute the site's cleaning validation program.
• Support and execute technology transfer of new products, formulations, and processes.
• Identify and lead site-level continuous improvement projects.
• Serve as the site's first-line technical resource for diagnosing and resolving equipment performance issues.
• Lead or support root-cause investigations for process-related deviations, yield losses, and quality issues.
• Participate in FDA and state board of pharmacy inspections.
• Lead, coach, and develop the site's Technical Services team.
• Support process development, capital installation, and equipment IOQ/PQ.

Required qualifications

• Bachelor's degree in Engineering, Pharmacy, Chemistry, or a related technical/scientific field
• 5+ years of experience in pharmaceutical manufacturing or sterile/nonsterile compounding
• Hands-on experience in process verification, cleaning validation, technology transfer, or equipment troubleshooting
• Prior experience supervising or leading technical staff in a regulated manufacturing or compounding environment
• Working knowledge of USP, <795>, <797>, and (as applicable to site), FDA's Process Validation Guidance (2011), and cGMP requirements
• Experience supporting root-cause investigations and CAPA in a regulated manufacturing environment
• Strong technical writing skills

Nice to have

• Experience with peptide, oligonucleotide, or other complex API manufacturing processes
• Hands-on experience with autoclaves, isolators, filling lines, or API processing/purification equipment
• Experience supporting new equipment commissioning, IOQ/PQ execution, or site launch activities
• Prior experience supporting FDA or state board of pharmacy inspections

Benefits

• Competitive salary & equity compensation
• Unlimited PTO
• Company holidays
• Quarterly mental health days
• Comprehensive health benefits including medical, dental & vision
• Parental leave
• Employee Stock Purchase Program (ESPP)
• 401k benefits with employer matching contribution
• Offsite team retreats

About the company

Hims & Hers is a health and wellness platform that provides access to personalized care. It is a public company traded on the NYSE.