Hims And Hers
Sr. Director of Machine Learning
US - Remote. Posted a month ago
The role
You will lead teams building AI services including LLM-powered services and in-house deep learning models. You will set technical direction, grow ML engineers and scientists, and partner with various organizations to deliver production services.
What you will do
- Lead and grow ML engineers, applied scientists, and ML production engineers.
- Own the strategy for building on top of frontier LLMs.
- Drive the design of harnesses and glue around LLM calls.
- Direct development of in-house deep learning and classical ML models.
- Set the bar for how AI services are productionized.
- Make build-versus-fine-tune-versus-prompt decisions.
- Partner with Clinical and Medical Affairs for clinically-facing models.
- Partner with ML infrastructure and evaluation teams to define criteria and feedback loops.
- Work with Product, Data Science, Engineering, Security, Legal, and Compliance to translate problems into ML work.
- Establish engineering and scientific standards across the team.
Required qualifications
- 14+ years of experience in machine learning and software engineering
- 8+ years leading ML teams
- Experience managing managers or senior tech leads
- Track record of shipping ML-powered products to production at scale
- Depth in understanding modern LLM application development
- Real experience training and deploying deep learning models
- Strong software architecture judgment
- Experience balancing model quality against latency, cost, and operational complexity
- Comfort operating with ambiguity
- Excellent communication skills
Nice to have
- experience in healthcare, digital health, or another regulated domain or with safety-critical ML systems
- experience with clinical decision support, clinical NLP, or ML systems where a human expert is the end user
Benefits
- talent-first flexible/remote work approach
About the company
Hims & Hers is a health and wellness platform that provides access to personalized, affordable, and accessible care. It is a public company traded on the NYSE.