Staff Software Engineer - RnD Enablement.

The role

You will build platforms, services, and engineering practices that other teams rely on to ship software. You will write production code, lead architecture reviews, and coach engineers. The role focuses on developer experience, cloud platforms, reliability, and AI/ML enablement.

What you will do

• Own a multi-quarter technical roadmap for Service Enablement domains.
• Lead architecture and design for highly available, secure, and maintainable platforms.
• Build and maintain paved roads for service development, deployment, and reliability.
• Improve developer productivity with automation and reusable frameworks.
• Set practical standards for SLOs, alerting, and incident response.
• Work with teams to run AI and ML workloads reliably and cost efficiently.
• De-risk ambiguous problems with prototypes and experiments.
• Write and lead RFCs, design reviews, and technical decision records.
• Take part in production operations and eliminate recurring failure modes.
• Mentor engineers and coach senior engineers into technical leadership.

Required qualifications

• Bachelor’s Degree (or equivalent) in Computer Science, Engineering or related technical field
• 10+ years of professional software development, or equivalent depth building and operating production systems
• 4+ years with at least one modern programming language such as TypeScript/JavaScript, Go, Python
• 4+ years across the full software development lifecycle: design, implementation, testing, deployment, and production operations
• 4+ years of experience in cloud infrastructure and containerized workloads such as AWS, Kubernetes, or EKS
• Experience in software design and distributed systems fundamentals: reliability, scalability, performance, failure modes, and API or platform contracts
• Experience operating production systems, including observability, incident response, root cause analysis, and reliability improvement
• Experience treating internal platforms and developer experience as products
• Experience with using AI tools such as Github copilot, Cursor, Claude etc

Nice to have

• Experience building internal developer platforms, service templates, golden paths, CI/CD systems, or self-service infrastructure
• Experience with platform security, identity and access management, compliance controls, or secure-by-default engineering
• Experience supporting AI/ML teams with inference infrastructure, model serving platforms, evaluation workflows, or cost and performance optimization
• Experience defining and maintaining SLOs and SLAs, using error budgets, service-health metrics, alerting, on-call practices, incident response, and root-cause analysis
• Experience with event-driven systems, workflow orchestration, service networking, or large-scale data and messaging infrastructure
• Experience defining platform metrics such as adoption, deployment lead time, change failure rate, availability, developer satisfaction, or operational toil
• Experience mentoring senior engineers or acting as technical lead for a platform migration, modernization effort, or organization-wide launch
• Experience working in healthcare, privacy-sensitive, regulated, or otherwise high-trust environments

Benefits

• Comprehensive medical, dental, and vision coverage
• Group Medical Coverage (GMC)
• Group Term Life Insurance (GTL)
• Group Personal Accident Insurance (GPA)
• Lifestyle stipend to support well-being
• Learning and development opportunities
• Discounted company stock through ESPP

About the company

Hinge Health uses technology to scale and automate the delivery of healthcare for musculoskeletal (MSK) conditions. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore.