Senior Site Reliability Engineer

The role

You will design, build, and maintain scalable cloud infrastructure and automation solutions. You will work with engineering, product, and operations teams to ensure the reliability and performance of the digital health platform.

What you will do

• Own and lead projects in your domain
• Design and maintain scalable, secure cloud infrastructure
• Drive adoption of Infrastructure as Code and config management practices
• Build self-service tooling and standardized workflows
• Lead incident response and participate in the on-call rotation
• Drive post-incident reviews and RCAs
• Define SLOs and track key reliability metrics
• Partner with engineering, product and security teams on CI/CD and observability
• Evaluate and implement tools to improve reliability and developer productivity
• Mentor engineers through pairing, code review and onboarding materials

Required qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 3+ years of experience in Site Reliability Engineering, DevOps or related roles, including production on-call
• Experience with cloud infrastructure (AWS preferred, or equivalent depth on another major cloud)
• Experience with container orchestration (e.g., Kubernetes)
• Hands-on experience with Infrastructure as Code tools (e.g., Terraform)
• Familiarity with logging and observability tools (e.g., Datadog, Grafana, New Relic)
• Expertise in CI/CD pipeline design, usage and implementation (e.g., GitHub Actions, GitLab, Jenkins)
• Proficiency in at least one programming or scripting language (e.g., Python, Go, Bash)

Nice to have

• Experience in a high-growth, fast-paced technology or healthcare environment
• Practical judgment on where AI tools help and where they don’t
• Experience with monitoring, alerting, and incident response best practices, including defining SLOs
• Strong communication and collaboration skills, with experience working in cross-functional teams
• Experience with performance tuning, capacity planning, and disaster recovery
• Demonstrated ability to mentor junior engineers and lead technical projects
• Deep knowledge of security best practices and compliance frameworks (e.g., HIPAA, SOC 2)

Benefits

• Comprehensive medical, dental, and vision coverage
• Help with gender-affirming care
• Tools for family and fertility planning
• Travel reimbursements if healthcare isn’t available where you live
• Traditional or Roth 401k retirement plan options with a 2% company match
• Modern life stipends for learning and development
• Discounted company stock through ESPP

About the company

Hinge Health uses technology to scale and automate the delivery of healthcare for musculoskeletal (MSK) conditions. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore.