Staff Product Designer, New Programs

The role

You will define the design vision and member experience for a new gastrointestinal care program. You will lead design through an ambiguous and clinically complex space using research, prototyping, and iteration.

What you will do

• Shape the vision for GI care within the Hinge Health platform
• Lead the end-to-end member experience across enrollment, triage, and care planning
• Translate complex GI symptoms and clinical guidance into accessible product experiences
• Design personalized, behavior-changing experiences
• Mentor other designers and share methods and learnings
• Partner with research, clinical, and data teammates to test concepts and learn from member behavior

Required qualifications

• 3+ years of product design experience, including close partnership with product and engineering teams
• A standout portfolio demonstrating high-impact product work, strong craft, and leadership on complex or ambiguous initiatives
• Bachelor’s degree in Interaction, Industrial, Product, Service Design, Human-Computer Interaction, or equivalent experience
• Expertise in interaction and visual design
• Experience leading ambiguous problem spaces, setting product vision, and defining design strategy
• Ability to design coherent end-to-end experiences and contribute to scalable design systems
• Experience simplifying complex, sensitive, regulated, or data-rich domains
• Fluency in combining qualitative research, behavioral data, experimentation, and clinical or operational insight
• Highly effective written, verbal, and visual communicator
• Demonstrated ability to work effectively with Product, Engineering, Data, Clinical, Operations, and research partners
• Thoughtful curiosity about emerging AI tools and conversational experiences
• Genuine interest in improving healthcare access and helping people live healthier lives

Benefits

• Comprehensive medical, dental, and vision coverage
• Help with gender-affirming care
• Tools for family and fertility planning
• Travel reimbursements if healthcare isn't available where you live
• Traditional or Roth 401k retirement plan options with a 2% company match
• Modern life stipends for learning and development
• Discounted company stock through ESPP

About the company

Hinge Health uses technology to scale and automate the delivery of healthcare. The company's AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care.