Associate Health Coach, Flex

The role

Health coaches utilize behavior change expertise to impact members across the MSK, GI, pelvic health and healthcare spectrum. You will deliver coaching through telehealth video visits and in-app messaging using a technology-first platform.

What you will do

• Deliver time-bound, goal-driven coaching through video visits focused on behavior change and habit formation.
• Supplement video visits with personalized, goal-oriented in-app messaging.
• Leverage the Hinge Health technology platform to make coaching decisions.
• Collaborate within the care team to ensure a coordinated member experience.
• Respond to clinician referrals for coaching services.
• Complete video visit notes and clinical escalations.
• Build strong relationships and rapport with members.
• Assess coaching approaches and relay member trends to Product and Clinical Operations teams.

Required qualifications

• NBHWC Board Certification
• Professional Health Coach training from an NBHWC-accredited program
• 2+ years experience in health coaching
• Experience with large caseloads
• Prior experience working with behavior change or chronic disease management (MSK, GI, diabetes, weight loss & nutrition, mental health)
• Ability to deliver telehealth services in a private, professional space with reliable, strong internet connectivity
• Must be located within the United States
• Name and photograph/likeness must be able to appear in product and marketing materials
• Current and foreseeable future state of residence within designated US states
• Ability to work evenings (4pm and later within designated hours)

Nice to have

• Able to work weekends
• Additional certifications in orthopedics, pain science, women's health or related specialties
• Medical fluency in Spanish (written and verbal)

Benefits

• Medical, dental, and vision coverage
• Help with gender-affirming care
• Tools for family and fertility planning
• Travel reimbursements if healthcare isn't available where you live
• Traditional or Roth 401k retirement plan options with a 2% company match
• Modern life stipends for learning and development

About the company

Hinge Health leverages software, including AI, to automate care for joint and muscle health. The company is headquartered in San Francisco, California.