Customer Enablement & Training Specialist

The role

This role helps enterprise marketing teams adopt a modern workflow and automation platform. You will guide customers through onboarding, run training sessions, and build enablement playbooks.

What you will do

• Deliver training sessions, onboarding programs, and cohort-based workshops for enterprise clients.
• Own customer onboarding from first login to full adoption.
• Translate technical workflows into simple, actionable steps for marketing and content teams.
• Build and maintain enablement playbooks to scale customer success.
• Support inbound marketing operations, including CRM workflows, campaign automation, and reporting.
• Partner with marketing and content teams on SEO and content enablement projects.

Required qualifications

• 2+ years in marketing operations, customer success, or product enablement.
• Hands-on experience with HubSpot or other CRM/marketing automation platforms.
• Proven experience running client-facing training sessions, onboarding, or workshops.
• Strong foundation in SEO and content creation.
• Proficiency in SQL and Python.
• Excellent communication skills to explain technical concepts to non-technical audiences.
• A teacher/educator mindset.

Nice to have

• Experience within SaaS or agencies

Before you apply

• Complete the application form in full.
• You will be required to record a video.
• If you do not record a video, you will not be considered for any open roles.

About the company

Hire Hangar connects top talent with vetted employers. They work with fast-growing global companies.