Revenue & Operations Manager

Bolivia, Remote. Posted 3 months ago

The role

You will lead the transition from a project-based firm to a scalable, MRR-driven professional services business. You will own the revenue growth strategy and the operational infrastructure while reporting to the Owner.

What you will do

Own the full revenue engine including pipeline generation, sales execution, client onboarding, delivery quality, and retention
Lead a distributed global team across multiple time zones
Drive MRR growth by coordinating with sales resources and closing new business
Define and enforce the MRR-first commercial model
Run weekly sales and operations cadences and maintain live scorecards
Improve client retention to 95%+
Plan and manage team capacity
Maintain 13-week rolling cash flow visibility
Build operational infrastructure including SOPs, templates, and checklists
Report and improve on core metrics weekly and monthly

Required qualifications

Grown a services business from early stage to $1–$5M in revenue
Owned both commercial growth and operational execution
Direct experience selling and managing monthly recurring services such as bookkeeping, accounting/CAS, fractional CFO, or IT managed services
Track record of improving retention through onboarding, scoping, and escalation handling
Experience leading distributed or global teams
Scorecard-driven with experience leading with KPIs and data
Prior remote work experience
Fluent with remote collaboration platforms like Slack, Zoom, ClickUp, or Google Workspace

Nice to have

Experience targeting and closing $2M–$4M B2B service companies as clients
History of building and managing referral or partner ecosystems
High comfort operating without a big company infrastructure

Before you apply

Applications without prior remote work experience will not be considered
You must complete the application form in full
You will be required to record a video as part of the application process

About the company

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